G Scale Society Membership FAQ's

The information given below is not exhaustive!

Web Site Membership Information

All Membership Inquiries

All membership inquiries should be referred directly to the Membership Secretary and not to the Web Master or Keith Edwards. This only causes delays to any response expected at this very busy renewal time.

As renewals progress it may take a few days before you get a response from the Membership Secretary as all e mails are dealt with in chronological order.

Membership renewals by post will also be dealt with as received and loaded to the system in similar order so please expect there to be a delay before making an inquiry about receipt of your letter and cheque.

All on-line renewals are working well with little or no delay so far.

As always, your cooperation at his time is greatly appreciated.

Membership Secretary

Membership Information June 2016

Membership Information

(This document is not exhaustive, so if you cannot find what you are looking for, please email the Membership Secretary at membership@gscalesociety.com)

The following information is for all current and new members who have joined, or wish to join the G Scale Society;

What are the current joining and re-joining fees?

The fees for 2016 are all inclusive of postage;

£20 for all adult members. (2017 Membership)

£25 for all adult members, and up to two additional members, living at the same address. Eligible for only 1 Journal per household.

£30 for all adult members overseas

£10 for all Junior members (up to 18 years of age) (2017 Membership)

How do I go about it?

Joining the Society can be by means of using Pay Pal (our preferred option) and can be executed in a very short space of time, giving you confidence that your money has reached its intended destination.

You can also renew by cheque by completing a current application form, or download one from the web site, and send it to the Membership Secretary at 56 Stamperland Drive, Clarkston, Glasgow G76 8HF (UK banks only). Cash payments can also be accepted at shows, or wherever we may be represented, provided you complete a current application form, although cheques would be preferred in this instance.

What else should I be aware of before I join, or renew?

In the case of current members wishing to renew, or lapsed members wishing to re-join, a membership number should be provided, where available, in all transactions with us, to ensure accuracy and avoid delays in processing your application. If this is not possible a new number will be issued and the old number relinquished.

What should I do if I am a former member wishing to rejoin and have an old style membership card and membership number?

Membership cards are not valid after 31st December each year, but your membership number remains yours to reapply for membership. This should be used during the renewal process. If your card is not to hand at the time of renewal you must join as a new member, but you will lose the right to retain your old number.

What is the difference between Full Membership/Junior Membership, and what would apply to me?

Full Membership applies to all those who are 18 years of age and over whether new, re-joining or becoming 18 years of age. Junior Membership is exactly the same but for under 18 years of age and is half the adult joining fee.

Up to two more people can obtain joint membership by any adult living under the same roof as a fully paid up Full Member. Where this is the case it is prudent to consider the cost of a Family Membership with receipt of one journal as the most economical option.

As a current member in any category, what do I do to renew my membership and when is this due?

Membership renewals for all categories are due on 1st January annually. There are no part year subscriptions and all renewals are due on 1st January irrespective of the month in which you originally joined the Society.

It is not one of my priorities to remember this renewal date. Do I receive any notification?

Every member in receipt of a Journal will receive a reminder in the winter edition, and this can be found on the reverse side of the address label, not an area normally used at any other time of year. Reminders apply to all renewals due for that address, whether they are Full/Junior or Family, Other forms of reminder can be found in several articles in the winter journal and on the web site.

Renewals can be made at any time of the year, in arrears, except after 1st December in any year, and for any forthcoming year, they are actively encouraged from 1st December onwards.

Subject to the above, it is a member’s responsibility to renew their membership and not rely on any reminder or journal article to prompt them.

What will I expect once I have joined or renewed my membership?

Members who join or renew by Pay Pal and use self-renewal on the database can complete and /or check their own details, then download and print their membership card/s at the time, or later, whichever is the preference. An auto response will follow as a means of confirmation. A joining pack consisting of the requisite number of journals appropriate to the time of year of joining, along with a badge and any seasonal publicity, will follow from the Membership Secretary. Where no e mail address is provided by any renewal source chosen, or there is an inability or unwillingness to use the database, acknowledgement will be by receipt of the joining pack as above, and will include a membership card, and badge. If you fall into the latter category, you should request your membership card on your application document or renewal form from the winter journal, as a safeguard.

It should be noted that where one or more membership cards need to be downloaded and printed, it must be done one card at a time. This is all that is available on the system at present.

What should I do if I become aware that my current copy of the journal has not arrived but other friends/associates have received their copies?

You must first check that you renewed your membership, especially if you are expecting your Spring Journal, as all non renewals at the time of dispatch are omitted from the delivery list for the printers. If you are convinced that you have renewed for the current year, get in touch by e mail (preferred method) quoting your membership number, and advise accordingly. This will give the Membership Secretary the opportunity to investigate before replying with an appropriate response.

Only if and when membership renewal is disputed, members should forward their Pay Pal copy for confirmation. Such events are rare and if they arise they are usually settled promptly.

Phone calls can be made to the Membership Secretary, outwith recognised meal times, up until 9pm, but again names, membership numbers and telephone contact numbers should be to hand if asked for, as the person answering may be doing so in the absence of the Membership Secretary and will not be able to process your inquiry.

What do I do if I want an extra journal or would like back issues from before I joined?

Members requiring a current extra journal, where, for example, they may have an article included in that issue, should contact the Membership Secretary. Back numbers may be available from the Publicity team, who will arrange for them to be sent out, subject to availability. All additional copies are subject to postage costs paid in advance.

If there are no copies remaining, what else can I do?

From time to time, G Scale Society Journals become available from members collections and may be obtained through a sales ad in the current journal, or in the used sales corner at G Rail. There is rarely a charge made in such instances, except for postage where applicable.

What do I do if I want to make contact with another G Scale member elsewhere?

You should approach your Area Group Leader if you believe the person you wish to contact is also a member, but if not, or you are not a member of a local group, contact the Membership Secretary, who will take your details and pass them on to the person with whom you wish to make contact. If he/she is agreeable then the Membership Secretary will put both parties in touch with each other. Area Group leaders must also follow this protocol, which is in accordance with Data Protection Guidelines, as interpreted by the G Scale Society.

Face to face contact between members is a personal approach and does not come into the above category.

What do I do if I lose my Badge or Membership Card?

You should get in touch with the membership Secretary who will arrange for a replacement to be sent to you, although you may be able to collect one at a show where the Society Publicity team is in attendance. There will be a charge for each item lost. Membership cards can simply be reprinted from your personal file, but if you do not use this facility, request a replacement from the Membership Secretary.

What do I do if I find a fault in any of my personal details?

Personal details can now be self-amended by members if they so wish, by following the instructions on the web site, or they can be e mailed or posted to the Membership Secretary for input. Membership cards will also be updated automatically if appropriate.

What do I do if I have to change my e mail address?

If you know your new e mail address before your old one becomes unavailable, you can update it on the system yourself by entering the system with your current e mail address. Make the change then use your new e mail address in future.

What do I do if I no longer wish to be a member of the Society?

Whilst there are no part year refunds available, you can terminate your membership anytime, although everyone in this category in the past did so by not renewing at the calendar year end. Now that the database has an auto reminder system in place, you will be contacted on more than one occasion as a courtesy reminder to renew. If you do not wish this to happen, please contact the membership Secretary (do not use any other avenue) requesting that you be taken off the database. The Membership Secretary will acknowledge when this has taken place. No request will be made of you as to why you are leaving the Society but you are welcome to advise us for statistical purposes.

Membership Updated June 2016

 

Forthcoming Changes for Membership Cards

We are introducing the second stage of facilities available to us in MOJO, our Membership Database with effect from 1st July 2016. From this date all new members and any members who re-join for 2016 using the database to self-join, or self-renew, will be able to download and print off their own membership card at that time, or at a later date when convenient to do so. Multiple membership cards for family membership must be down loaded and printed off separately, one by one.

It is recommended that the printed cards have some form of protection to enable them to last for up to twelve months.

All membership cads so printed must be in colour. Black and white copies and photocopies will not be regarded as a valid membership card.

Members who do not have the facility to print their cards as outlined, should contact the Membership Secretary.

Current members in possession of 2016 cards will enjoy this facility from 1st December 2016, the first date for renewing for 2017, when membership fees for ordinary adult members will be £20 and Junior Members £10. all other membership rates will remain unchanged.

Further information can be found within the post Membership Matters dated 2th May 2016.

Membership Secretary May 2016

Membership Rates

The fees are £20 for an adult
£10 for a child under 18
£30 for a member out with the UK
£25 for joint members which comprises of one main member and up to two others all living at the same address.
Renewal date each year is 1st January

Fraser Neilson
56 Stamperland Drive
Clarkston
Glasgow
G76 8HF

Telephone: 0141 586 0955
e-mail: membership@gscalesociety.com

Use the above address if you have any other membership enquiries.